Service Manager - NSW

Rutledge Engineering is a leading professional audio visual system design and installation company. We provide leading edge technology A/V system integration solutions. Our customers span the corporate, education & government market sectors and we are an organisation with consistently low staff turnover. This is a result of career planning and valuing our employees. We are proud of our reputation as a provider of ‘second to none’ service and are excited about the many opportunities that we encounter.

 

Come and make your career with a team that is driven by Innovation and Quality.

 

We require a Service Manager to lead our Service team in our Marrickville office. This is a fantastic opportunity to use your proven leadership skills and drive a team to achieve excellence.

 

Responsibilities;

• Oversee and guide operation of Sydney service department and general day to day running of tasks within the department

• Account Management of Service Level Agreements with key clients:

• Co-ordination  of service technician activities:

• Reporting activities both internally and externally:

• Provide documentation and support for service technicians on site

• Maintain Helpdesk to provide technical phone assistance to clients

• Provide technical liaison with engineering and project departments regarding system handover documentation

 

Requirements;

• Excellent communication skills / presentation skills.
• People management and team building capabilities
• Good co-ordination skills
• Sound knowledge of audio/ video equipment and systems
• An Understanding of video conferencing systems. Formal certification preferred
• Strong PC skills including Microsoft Word, Excel & Outlook 2003

 

In return we offer competitive pay negotiated on experience, car allowance/company car, tools of trade, a fun environment to work, close proximity to public transport, staff discounts on products, strong team oriented culture and a solid career.

 

Please send applications to hr@rutledge.com.au