Service and Support

Our extensive facilities include a fully equipped Customer Service Division, staffed by qualified Engineers who can perform system support and repairs. The Service Engineers are also able to advise on system updates, enhancements and provide client staff training. Rutledge service staff attend on-site call-outs to repair, assess or inspect all aspects of Audio Visual and Multimedia systems.

Service Contracts

The initial capital outlay for complex systems can be a substantial investment and the necessity for maintaining optimum performance for this vital equipment is paramount. Many clients find it useful to take out a service contract, which can be designed to underwrite ongoing performance and maintenance at a fixed cost. The service contract can also give a guaranteed response time for on-site support in case of system failures.