Audio Visual Service Technician
  • Location

    Osborne Park, WA
  • Work Type

    Full Time
  • Start Date

    Immediate
  • YOU MUST HAVE THE RIGHT TO LIVE AND WORK IN THIS LOCATION TO APPLY FOR THIS POSITION

What part will you play?

We are currently recruiting for a Service Technician to assist us in servicing a growing client base to facilitate and maintain high levels of customer care.  The position requires a combination of technical knowledge, reporting, and client relationship skills as the position is responsible for the efficient running of day to day audio visual operations

How to apply

You can apply for this role by clicking the ‘Apply for this job’ button and filling out the form, including attachments to your resume and cover letter.

In your cover letter and resume please address the criteria outlined below.

Duties

  • Provision of high quality client technical support on customer audio visual systems
  • Provide technical operator system training
  • Provide timely and accurate documentation on all service works performed, including client initiated call outs and preventive service inspection
  • Providing onsite service maintenance and fault finding
  • Provide technical liaison with clients, engineering and project departments regarding recommended system modifications, design and upgrades where necessary
  • Provide 24/7 support to customers via the RAV Pager service as required

Skills & Experience

  • Experience with audio and video equipment systems
  • Experience in fault finding, audio visual schematics and digital sound processors
  • Accurate and detailed reporting in our ticket based service system
  • Strong communication skills, both written and verbal
  • Experience using MS Office with particular emphasis on Word and Excel
  • Defence clearance not essential but desired
  • Knowledge in video conferencing and control systems
  • Undertaking temporary postings at our resident technician sites
  • A passion for providing high level technical support and customer service
  • Strong attention to detail with your ability to prioritise and meet deadlines
  • Current valid driver's licence

Culture

People choose to align their career with Rutledge AV because we are passionate about what we do. We strive to attract employees who are committed to excellence, are ambitious and want to work for an organisation that rewards performance, values loyalty and is committed to achieving mutually beneficial outcomes. We are committed to supporting our employees and providing opportunities to continually learn and develop their skills.

Benefits

  • Collaborative work environment with dynamic growth opportunities
  • Committed to the career development and education of our team
  • Acces to latest AV & ICT technologies
  • Global Company. named as one of 50 Most Admired Companies in 2017 by Silicon Review
  • #2 on SCN’s Annual List of Top 50 Systems Integrators
  • Internationally recognized: Digital Studio Award at CABSAT 2019 in Dubai; InAVation Award at ISE 2019 in Amsterdam
  • Recognized among “Elite 150” on CRN’s 2019 Managed Service Provider 500 list
  • 2017 Integrator of the Year
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