AV Service Technician – Townsville QLD
  • Location

    Townsville, QLD
  • Work Type

    Full-time
  • Start Date

    ASAP
  • YOU MUST HAVE THE RIGHT TO LIVE AND WORK IN THIS LOCATION TO APPLY FOR THIS ROLE.

About the role

Our business is expanding and has been consistently growing, which now means we are looking for AV technicians in the Townsville area.

The key responsibilities of this role include providing a high level of service, audio visual support to our clients and carrying out AV technician duties including installations. You will need to demonstrate a combination of technical knowledge, reporting, and client relationship skills as the position is responsible for the efficient running of day to day audio visual operations.

The close knit nature of our AV operations means the AV Service Technician will need to be comfortable undertaking a wide variety of tasks.  We are looking for someone who has an all-round approach to the role and values customer service.

How to apply

You can apply for this role by clicking the ‘Apply for this job’ button and filling out the form, including attachments to your resume and cover letter.

In your cover letter and resume please address the criteria outlined below.

Duties

  • Install Professional Audio Visual Equipment
  • Set out, cut and install of cables such as conduit, cable tray, ducting and wire systems
  • Read and interpret schematic diagrams, panel drawings and rack layouts
  • Line Test and Commission cabling systems, including field and inter-rack cabling
  • Travel to regional and remote client sites when required
  • Observe WH&S standards ensuring all work is completed in a safe manner
  • Provide solutions on ICT & AV equipment problems
  • Liaising with clients regarding the progress of projects by working closely, and communicating effectively, with other trades on site, such as electricians and builders, on a day-to-day basis
  • Set out installation works according to specification and instruction
  • Rack wiring, termination, monitoring, testing and labelling
  • Record and maintain relevant documentation pertaining to commissioning
  • Maintain a high level of customer satisfaction
  • Provide on-site training and mentoring
  • Maintain a high level of customer satisfaction
  • Assists commissioning team with the testing and commissioning of AV systems including device configuration and calibration of equipment.

Skills and Experience

  • Have completed a Cert III in Electronics and Communications, or a Cert III in Telecommunications qualification is desirable
  • 3 + years’ experience with Audio Visual Equipment, power tools and rack wiring (Senior Technician)
  • Supervision of installation projects
  • Safety training
  • Advanced knowledge in video conferencing and control systems
  • A passion for providing high level technical support and customer service
  • Strong attention to detail with your ability to prioritise and meet deadlines
  • Excellent time management and organizational skills
  • Have a trade qualification in electronics, communications or audio visual or demonstrated equivalent is desirable.
  • Previous experience working on projects and construction sites.
  • Proven initiative and a high work ethic
  • A passion for delivering great customer service
  • Experience in fault finding, audio visual schematics and digital sound processors
  • Strong communication skills, both written and verbal
  • Experience using MS Office with particular emphasis on WORD and EXCEL
  • Strong attention to detail

Culture

People choose to align their career with Rutledge AV because we are passionate about what we do. We strive to attract employees who are committed to excellence, are ambitious and want to work for an organization that rewards performance, values loyalty and is committed to achieving mutually beneficial outcomes. We are committed to supporting our employees and providing opportunities to continually learn and develop their skills.
We work together with a professional and creative approach to deliver on our promise of excellence in everything we do. At Rutledge AV we share common values of passion for AV technologies and a strong customer focus.

Benefits


• Career opportunities
• Work with great people
• Competitive remuneration
• Ongoing training and development

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