What part will you play?
We are looking for a candidate with a high technical skill set and a focus on customer care. Ideally the person will have an understanding of ITIL process for service delivery. The candidate will need to have a current AGSVA clearance level of Baseline or above.
The purpose of this is role is to provide premium AV phone and remote support to a national SLA client, while also maintaining the customer service database. Provide administration assistance to the service department and help with repairs of equipment. You will need to possess a combination of technical knowledge, reporting, and client relationship skills as the position is responsible for the efficient running of day to day audio visual operations.
Be part of a team which acts as the central coordination point of AV incidents and requests. We are looking for someone who wants to be at the forefront of technology and be part of an industry leading firm.
How to apply
You can apply for this role by clicking the ‘Apply for this job’ button and filling out the form, including attachments to your resume and cover letter.
In your cover letter and resume please address the criteria outlined below.