Service Technician – ACT
  • Location

    Fyshwick ACT
  • Work Type

    Full Time
  • Start Date

    Immediate
  • YOU MUST HAVE THE RIGHT TO LIVE AND WORK IN THIS LOCATION TO APPLY FOR THIS POSITION

Duties

  • • Provision of high quality client technical support on customer audio visual systems
  • • Provide technical and operator system training
  • • Provide timely and accurate documentation on all service works performed, including client initiated callouts and preventative service inspections
  • • Providing onsite service maintenance and fault finding
  • • Provide technical liaison with clients, engineering and project departments regarding recommended system modifications, design and upgrades where necessary
  • • Provide 24/7 support to customers via the RAV Pager service as required

Skills & Experience

  • • Experience with audio and video equipment systems
  • • Experience in fault finding, audio visual schematics and digital sound processors
  • • Accurate and detailed reporting in our ticket based service system
  • • Strong communication skills, both written and verbal
  • • Experience using MS Office with particular emphasis on Word and Excel
  • • Defence clearance not essential but desired
  • • Knowledge in video conferencing and control systems
  • • Undertaking temporary postings at our resident technician sites
  • • A passion for providing high level technical support and customer service
  • • Strong attention to detail with your ability to prioritise and meet deadlines
  • • Current valid driver’s licence
  • • Basic networking and programming skills are highly regarded

Culture

People choose to align their career with Rutledge AV because we are passionate about what we do. We strive to attract employees who are committed to excellence, are ambitious and want to work for an organisation that rewards performance, values loyalty and is committed to achieving mutually beneficial outcomes. We are committed to supporting our employees and providing opportunities to continually learn and develop their skills.

Benefits

Collaborative work environment with dynamic growth opportunities
Committed to the career development and education of our team
Access to latest AV & ICT technologies
Global Company. named as one of 50 Most Admired Companies in 2017 by Silicon Review
#2 on SCN’s Annual List of Top 50 Systems Integrators
Internationally recognized: Digital Studio Award at CABSAT 2019 in Dubai; InAVation Award at ISE 2019 in Amsterdam
Recognized among “Elite 150” on CRN’s 2019 Managed Service Provider 500 list
2017 Integrator of the Year

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